UCB Contact Centre - Benefits
Solutions for management
UCB puts busy executives in control of their availability by allowing them to screen, prioritise and respond to the contacts that are most important to their business. Managers can quickly reach workers on a wide number of mobile devices in order to communicate important assignments.
Solutions for knowledge workers
Knowledge workers have had to put up with phone tag, constant interruptions and overloaded inboxes for too long. UCB streamlines and intelligently manages all their communications using a single desktop application.
One solution benefits your business
With UCB, you only need one server. Your company benefits from one suite of functionality, managed within a single administration environment via a familiar Microsoft Windows based user interface.
UCB means less IT infrastructure, less complexity and less drain on your resources. With UCB, you can meet all your users' needs, implement an enterprise-wide unified communications solution and minimise your total cost of ownership.