Network Implementation - Service Areas
Requirements analysis, business process base lining, business process re-engineering and business continuity.
IT server, virtual server, storage (including SAN), active directory and security, email systems, back-up (including VTL), control, and disaster recovery design.
- layout and security design
- data network and security
- data network, virtual network, IP telephony design, firewall, virtual firewall, security, unified communications solutions design.
- Genesys contact centre
- natural speech
- analytics design
- Q-Master contact centre and
- unified messaging.