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Department for Child Protection WA

Department for Child Protection WA

Date: 10 July 2013
Category: IT Solutions


The Department for Child Protection focuses on meeting the needs of vulnerable children and families. It is responsible for protecting and caring for children and supporting people at risk of crisis. It is responsible for extensive field-worker teams across the state and is a heavy consumer of information services for its analysis and investigations – with significant security and privacy constraints.


  • Public Sector


  • One data warehouse and reporting platform to be planned, designed and built on top of its PeopleSoft ASSIST CRM System
  • A strategic review of their enterprise and how an enterprise data warehouse would assist them with improved information delivery


  • A scalable best-of-breed business intelligence and data integration (ETL) and data warehousing solution
  • Ad hoc and corporate reporting at operational, management and executive levels


  • Provided quick and reliable access to information allowing better and more informed decision making
  • Improved ability to analyse data
  • Increased data integrity and accuracy of reports
  • Provided a single version of truth for all consumers
  • Created higher user acceptance of the CRM application
  • Decreased dependence on IT resources and developers