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IAC Console - Features

Screen layout

The IAC Console screen layout was specifically designed around customer requirements and requests. By using such a process in the development of the product the operator now sees a screen which provides all the right information at the correct time and in a prompt manner.

Specialist support

The IAC Console includes a powerful directory database, flexible directory integration options, and specialist support for:

  • Typical business user
  • Hospitality industry
  • Sight impaired users
  • Serviced offices
  • International language support

Easy integration

The IAC Console integrates easily with most existing directory/database packages, voice mail systems, email systems and paging systems. Available in three convenient licence sizes:

  • IAC Lite - no directory support (low cost PC console, all the features but without the database functionality)
  • IAC Small – up to 500 database directory entries
  • IAC Large - unlimited database directory entries

Each licence pack can be obtained as a fully packed solution, all the hardware and software necessary to quickly get you high capacity operator console up and running. In addition, upgrading from one licence to another is a simple matter of unlocking the software. No additional IAC Console hardware or software will be required.

Functionality

This list represents only a snapshot of the complete features and functionality of the IAC Console and its related products.

  • Busy lamp field.
  • Display extension idle/busy status.
  • Dterm name display updates.
  • Speed dials.
  • Thirty-two site defined and 32 user-defined buttons.
  • Click Button to make or transfer calls.
  • Phonetic (sounds-like) searches using phonetic.
  • Last number redial (up to 20 numbers).
  • Local language support - Includes Japanese, Mandarin, Korean, Thai or mixed with English support for MCI over IP.
  • VoiceNet voice mail integration – XML messaging provides tight integration with voice mail systems.
  • New IAC Lite version – low cost PC Console with no directory integration.
  • Hotel/motel options for large and small NEC PBX systems.
  • Blind operator console for large and small NEC PBX systems.
  • Serviced office support.

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