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UC Suite for NEC SV9100 - Overview

Enable your employees to become more mobile and productive.

Desktop Suite 1 367x275

Overview

NEC’s UNIVERGE SV9100 UC Suite delivers to you an integrated unified communications (UC) solution for your UNIVERGE SV9100 Communications Server that enhances your organisation’s productivity and collaboration. Specifically developed for small to medium size businesses, it is a scalable, feature-rich solution that simplifies communications management and enables complete mobility.

It offers advanced UC applications such as presence, desktop client, softphone, video conferencing, quick messaging, white boarding, and application sharing that enable your workers to collaborate and provide customers the attention they deserve in today’s increasingly mobile world. It also easily integrates with NEC’s UNIVERGE SV9100 Automatic Call Distribution (ACD) to provide your agents with single window access for both applications directly on their desktop.

SV9100 UC Suite at a glance

  • Innovative desktop application that increases efficiency and productivity
  • Simplified call management through easy to use graphical user interfaces
  • Presence for real-time status and availability of colleagues
  • Offers quick messaging to one or multiple colleagues
  • Provides Microsoft® Outlook® calendar integration
  • Enables simplified call handling for operators and attendants
  • Provides seamless integration with UNIVERGE SV9100 Series Automatic Call Distribution application for contact centre functionality