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NEC understands the important role communications play in building and maintaining your business relationships. How effectively you communicate with customers, resellers, key suppliers and business partners can be the difference between business won and business lost.
NEC’s Unified Communications for Business (UCB) integrates contact centre functionality with unified messaging, presence, mobility and desktop telephony applications. Your company benefits from one suite of enterprise-grade functionality, managed within a single administration environment via a familiar Microsoft Windows-based user interface.
UCB makes it easier to communicate key contact centre metrics, improve customer satisfaction and measure contact centre performance. UCB only requires one server, resulting in less IT infrastructure, complexity and drain on resources. UCB enables you to meet all your users’ needs, implement an enterprise-wide contact centre and unified communications solution whilst minimising your total cost of ownership.