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In today’s small to medium-sized business (SMB) environment, resources are often stretched thin. Your SMB must take advantage of the latest communication technologies to simplify your business processes, boost staff productivity and improve customer service.
Designed specifically for NEC’s SV8100 communication server, the SV8000 ACD facilitates handling high call volumes with a minimum number of resources while reducing caller hold time and distributing call volume evenly among employees.