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Quality Management Suite - SMB - Specifications


Sample configurations are provided here for your planning purposes. Contact NEC to verify that the server specifications are appropriate for your deployment. For greater than 100 simultaneous calls, please speak with an NEC representative about multiple server support with Quality Management Suite software and its components.

Supported server operating systems

  • Windows Server 2012, Windows Server 2008 x86, Windows Server 2008 x64, Windows Server 2008 x64 R2
  • Windows 7, Windows 8

Network Interface Cards (NIC)

  • 2-100/1000 MB NICs (One is required for a dedicated connection to the data switch, the other for client/internet connection)

Storage requirements

  • 97.5 KB per minute of voice recording
  • 170 hours per GB of voice recording
  • Storage requirements triple when using screen recording
  • 20 GB of additional space is required for application binaries and log files
  • Storage speed requirements vary depending upon load (see below)

Under 50 simultaneous recordings (dedicated server)

  • Processor: Workstation class or better, two total cores minimum
  • Memory: 4 GB memory (minimum)
  • Storage: 7200 RPM disk (minimum)

50-100 simultaneous recordings (dedicated server)

  • Processor: Workstation class or better, four total cores minimum
  • Memory: 4 GB RAM (minimum)
  • Storage: 7200 RPM disk (minimum)

100 to 300 simultaneous recordings (dedicated server)

  • Processor: Server class processor(s), 8 total cores minimum
  • Memory: 8 GB RAM (minimum)
  • Storage:10,000 RPM (minimum)

Greater than 300 simultaneous recordings (dedicated server)

  • Contact NEC to discuss specifications.

Virtual Machines

  • All VMware® and Hyper-V applications are supported
  • Virtual machines must be configured to above specifications

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