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Network Infrastructure Services - Solutions

NEC Australia has a number of infrastructure management solutions:

Desktop & network management

NEC Australia’s experienced desktop and network management teams can help you efficiently manage your networked ICT environment, irrespective of your size and number of users. We can help you keep pace with rapid changes in technology so you can always be confident in the reliability and performance of your assets. We use the most appropriate tools to ensure the health and performance of all networked devices across your organisation. We can help you manage the complete product lifecycle, from deployment of hardware and software to whole of organisation operation and user support.

Server management

NEC Australia delivers physical and virtual solutions to proactively manage your server infrastructure. Our experienced engineers will establish an innovative and flexible server environment to support your business requirements, while containing the costs and challenges of managing it. We can maximise availability and performance of your infrastructure while increasing stability, improving security and reducing your total cost of ownership.

Storage management

To be truly competitive in today’s market you need to be able to access the right information when you need it. NEC Australia provides flexible, end-to-end services for managed storage solutions that allow greater flexibility in your data storage. Covering the entire data lifecycle, our services enable accelerated backup /recovery, reduce storage costs and help you realise true business benefits.

Service desk management

A consistent, quality driven service desk is vital to an organisation’s core ICT environment. This includes well designed, tailored Service Level Agreements (SLA) with a focus on reducing costs. NEC Australia’s success has been recognised by the IT Service Management Forum (ITSMF) of Australia for outstanding implementation of service desk solutions. NEC Australia proactively implements and manages SLAs to ensure we consistently achieve our service level targets and are a certified ITIL and ISO 9001 registered organisation. We offer services to organisations throughout Australia and provide high quality, Level 2 and 3 support to a range of clients.

Database management

Whether it’s for the design of the databases for your mission critical applications, the installation and day‐to‐ day running of your database operations or the data performance and capacity requirements, NEC Australia is your partner of choice. We build and maintain databases for a range of public sector and enterprise customers and our services span the entire data lifecycle. Our database consultants have significant technical expertise covering end-to-end services such as migration, data architecture, analysis, design, software installation, backup and recovery.

Security management

NEC Australia provides tailor made, industry-specific security solutions and are certified ISO 27001 (Information Security Management Systems). Our experienced security consultants and engineers are very experienced in state and federal government data protection and confidentiality regulations. They are also experts in a wide range of security products such as security, firewall and software installation and configuration.

Technical Services

NEC Australia understands that your time is best spent contributing to the growth of your business and not having to deal with problematic system and support issues. We have a strong track record of successful project delivery and our consultants have experience in delivering a range of innovative IT services to a wide range of government and private organisations. To ensure your solutions will be used to their full potential, NEC Australia can provide project management, solutions design, strategic IT planning and a range of project management.