NECare Repair & Maintenance - Integrated Engineering Environment
Our laboratory has one model of every type of every NEC system as well as a range of major third-party suppliers. Complex technical scenarios can be recreated, resulting in quicker resolution times and reduced business interruptions.
We provide support for a wide variety of equipment types ranging from video conferencing to servers, to call accounting systems.
Remote monitoring and maintenance
NEC’s state-of-the-art National Operations Centre can monitor communication systems in real time, detect any faults or problems and provide solutions quickly, often without a technician needing to visit the premises.
Online fault reporting
NECare’s online portal provides you with convenient and instant access to service information, including full service histories.
Sign up and you can be up and running within days.
Experience seamless transitions as we devise and implement changeover plans and processes that suit the needs of your business.
Budget and cost management
With one fixed contract price covering all costs for technical support and maintenance there will be no surprises along the way.