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NECare Essentials - Overview

Are you a small to medium-size business, looking for an affordable, high-value support service, backed by a proven market leader? NECare Essentials is designed for you.

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Convenient, cost-effective support

If you’re a small to medium-size business, we’ve tailored our NECare Essentials maintenance service to meet your particular needs. Whether your IT and telecommunications equipment is from NEC or other suppliers, we can offer you flexible, affordable, high-value support.

What NECare Essentials gives you

You benefit from easy access to NEC’s world-leading technological expertise and know-how, at a very competitive price. We’ve been providing support services in Australia since 1989, and NECare Essentials comes to you through our specialist support team.

We offer this service online, via our easy-to-use portal. It’s ideally suited to non-critical business operations that don’t rely on immediate response times, and can continue to function efficiently.

NECare Essentials at a glance

  • easy, online fault log and tracking
  • unlimited assistance and on-site visits by our technicians
  • support for non-NEC equipment
  • response to reported faults between 8:30am and 5:00pm on normal business days
  • response to urgent faults within four hours, and all other faults within 24 hours (working days only)