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Data is collected by NEC’s management systems allowing the customer, and or, NEC to manage performance and capacity of the network. More than 100 different standard reports are available.
NEC provides an online portal for customers to view network status, alarms and events and review incidents.
NEC ensures standardised methods and procedures for authorising, documenting and performing all changes. To ensure accuracy and reliability of customer networks, NEC utilises intelligent provisioning systems to control changes.
To ensure a customer network remains compliant with the design or configuration specifications, NEC can produce compliance reports on industry standards including ITIL, SOX, COSO, COBIT, HIPAA, CISP and GLBA.
NEC proactively audits the network infrastructure to ensure it is up-to-date with the latest software and IOS versions, ensuring the network remains free from vulnerabilities.