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Date: 9 Nov 2012
Category: Company Announcements
Melbourne – 9 November 2012 – NEC Australia, a leading technology solutions and services company, today announced it has achieved Cisco® Gold Certification. To earn Gold Certification, NEC Australia met rigorous standards set forth by Cisco in networking competency, service, support and customer satisfaction.
As a Cisco Gold Certified Partner, NEC Australia has met the requirements for attaining the broadest range of expertise across multiple technologies by achieving Cisco advanced specialisations in unified communications, routing and switching, security, and wireless LAN. In addition, NEC Australia has integrated Cisco Lifecycle Services into its offerings and is required to maintain high levels of customer satisfaction. Cisco Gold Certification provides NEC Australia with access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.
Importantly, it enables enterprise and government customers that require vendors to hold Cisco Gold Partner Status to take advantage of NEC Australia’s innovative and customer-centric approach to managing multi-vendor environments, with the added confidence they will be delivered by the highest qualified technical support services.
“NEC Australia’s Cisco Gold Partner Certification demonstrates our commitment to achieving our corporate Vision; to deliver innovative, tailored technology solutions through our unique and diverse talent, industry partnerships and relationships with our customers,” said Alan Hyde, Managing Director, NEC Australia.
“Our customer needs are at the centre of our unique multi-vendor service capability. By supporting our customers with the most qualified specialists in each vendor’s service offerings, allows them to focus on managing their business rather than managing vendors.” “We are committed to providing the tools, training and programs that facilitate partner growth, differentiation and profitability,” said Edison Peres, senior vice president of worldwide channels at Cisco. “With specialisations in unified communications, routing and switching, security, and wireless LAN, NEC Australia has made an investment in developing the capability to deliver the integrated and customised technology solutions that today’s customers demand.”
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specialisations and certifications, Cisco recognises a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates a partner’s technology skills, business practices, customer satisfaction, presales and postsales support capabilities, and other critical factors that customers consider when choosing a trusted partner.
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