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Enghouse Interactive (formerly Zeacom) founded its business on software designed specifically for NEC communication servers. Today, its customer contact centre applications and telephony integration software lies at the heart of NEC’s Unified Communications for Business (UCB) solution. UCB is a comprehensive platform for companies of any size seeking to integrate their communications with an affordable contact centre suite.
Enghouse Interactive software is certified to work with Cisco Call Manager and Microsoft Lync communication server solutions. NEC Australia has long-standing alliances with Cisco and Microsoft, making it the ideal partner for implementing Enghouse Interactive-based solutions on any popular industry platform.
In conjunction with Enghouse Interactive, NEC Australia provides the following services:
Integrated communications improve business efficiency and productivity.