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NEC Australia is a leading value added reseller of Genesys contact call centre solutions. Its specialist team provide customers with a complete range of professional, technical and managed services for the Genesys platform.
These services include:
Genesys is a leader in contact centre solutions, representing more than 25% of the market worldwide. It is a highly scalable solution, expanding up to 10,000 agents and 64 sites. These solutions transform the performance of customer service centres, help desks, collections, telemarketing and voice self-service/IVR systems.
Helping our customers improve service, reduce costs, and make the most of every call.