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Toyota Australia

Toyota Australia

Date: 23 July 2013
Category: Infrastructure Solutions

Overview

Toyota Australia is one of the country’s leading automotive companies. From its headquarters in Port Melbourne, Victoria, it sells through a network of 200 independently-owned dealerships, which employ more than 12,000 people across Australia. These dealerships are the critical, primary interface between Toyota Australia and its customers.

Toyota Australia has always been at the forefront of innovation. It seeks clever, cost-effective and dependable solutions that add real value to its business. In its pursuit of consistently high marketshare, Toyota created the TUNE application as a single, national point of contact for customers and to support dealers.

Industry

  • Automotive

Challenges

  • Reliable support for the business-critical, national dealer network
  • Provide world-class infrastructure to underpin the cloud-based TUNE application
  • Drive down costs in challenging marketplace

Solution

  • Proven high-availability, private network
  • Responsive NEC multi-vendor service and maintenance teams
  • Provision of data carriage, data network equipment, service monitoring and support

Results

  • Rapid implementation of the infrastructure
  • Cost effective system in a competitive environment
  • Reliable and secure access to TUNE for dealers and customers